Credit Consumption Schedule

CREDIT CONSUMPTION SCHEDULE

This Credit Consumption Schedule (the “Consumption Schedule”) forms part of the Agreement applicable to the Customer’s use of the Joveo Agentic Suite and is incorporated by reference into the Agreement and any Order Form referencing it. It sets out how Credits are consumed across the Joveo Agentic Suite, including Credit costs by action, free and discounted actions, rollover, overage, and regional carrier uplifts. Capitalized terms not defined here have the meanings given in the applicable Order Form or Agreement.

Overview.

Credits are drawn from a single, fungible pool and may be applied by Customer across the generally available Credit-consuming offerings and capabilities within the Joveo Agentic Suite made available to Customer. AI Job Advertising and AI Social Advertising are included in Customer's platform license and do not draw Credits. All other products consume Credits as set out in this Consumption Schedule. Credit costs per action are universal across customers and tiers; the dollar value of a Credit is the Effective Rate specified in Customer's Order Form. Credits are deducted when the applicable billable action occurs. Recurring offerings are deducted monthly as described in Section 4. Credit debit values in this Schedule apply for the applicable Subscription Term unless the Parties agree otherwise in writing. Joveo may add new actions, features or Optional Offerings during the Term and will identify the applicable Credit debit before Customer uses the applicable new billable action.

Event-Based Credit Consumption.

The following Credit amounts are deducted from Customer’s Credit pool when the applicable action is used:

Additional Usage Rules:

• Chat interactions of fewer than three turns, partial screenings and reschedules do not consume Credits.
• Interview usage is billed in 10-minute blocks where applicable.
• For an interview that terminates before 50% of the applicable billing block is completed, 50% of the applicable interview Credit charge is applied.
• SMS, phone-voice and WhatsApp-voice actions may also incur the regional carrier uplifts in Section 6.

Included Offerings with No Credit Burn.

For clarity, the foregoing no-Credit treatment relates only to use of the applicable Platform functionality and does not include Media Spend or other third-party advertising charges, which are governed by the Agreement.

Recurring Credit Consumption.

Live, self-serve Career Sites and Landing Pages consume Credits from the shared pool on a recurring monthly basis as follows:

Applications captured through a Career Site or Landing Page consume an additional 2 Credits per application. Design, build, SEO and ongoing optimization services are professional services billed separately and do not consume Credits.

Overage.

If Customer exhausts the available Credit pool during a Contract Year, additional usage is charged at the applicable overage multiplier below, applied to the Customer’s locked Effective Rate in the Order Form:

Overage Handling. The Customer’s overage handling election is set out in the applicable Order Form. If Auto Top-Up is selected, additional usage following exhaustion of the available Credit pool will continue and applicable overage charges will be invoiced monthly in arrears, unless otherwise expressly agreed in the applicable Order Form. If Pause Usage is selected, Joveo may pause further Credit-consuming activity once the available Credit pool is exhausted until additional Credits are purchased or otherwise made available.

Regional Carrier Uplifts.

SMS, phone-voice, and WhatsApp-voice actions carry a regional carrier uplift, billed in Credits at Customer's Effective Rate, in addition to the base Credit cost in Section 2. Email, in-app messaging, and web-based voice/video interviews carry no uplift. Voice uplifts are billed in 30-second increments, rounded up.

1. Credit Roll-Over and Expiry.

Rollover treatment is determined by Customer’s pricing Tier as set out below. The duration and expiry treatment of any rollover Credits will apply in accordance with the applicable Tier and any express terms in the Order Form.

1. Additional Credits and Renewal.
   1. Customer may purchase additional Credits during the Subscription Term in accordance with the applicable Order Form and any Additional Capacity Order.
   2. The Effective Rate stated in the Order Form remains locked for the applicable Subscription Term, subject to any expressly agreed Additional Capacity Order or overage pricing.
   3. At renewal, Credit rates and commercial terms may be revised based on Joveo’s then-current pricing, market conditions and Customer utilization.

Order of Precedence.

If there is a conflict between this Consumption Schedule and the applicable Order Form regarding Customer-specific commercial terms (including the Credit commitment, Effective Rate, overage election or other expressly negotiated commercial terms), the Order Form controls. For all other conflicts, the order of precedence in the Agreement applies.